This Privacy Policy describes how Safkan World Travel ("we", "us" or "our") collects, uses and protects the personal data you provide when using our website and booking services. We are committed to protecting your privacy and complying with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
Last updated: April 2026
When you make a booking or contact us, we may collect the following personal data: full name, email address, phone number, pickup and drop-off addresses, flight number, travel date and time, and payment information (processed securely via our payment provider — we do not store card details). We also collect standard website usage data (IP address, browser type, pages visited) through cookies and analytics tools.
We use your personal data to: process and confirm your transfer booking; contact you regarding your reservation; send your driver details and journey updates; comply with legal obligations; and improve our website and services. We do not sell, rent or share your personal data with third parties for marketing purposes.
We may share your data with: our drivers and dispatch team (to fulfil your booking); payment processors (to securely handle transactions); and government or law enforcement authorities (where required by law). All third parties are contractually obligated to handle your data securely and only for the specified purpose.
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Booking records are generally retained for 5 years for accounting and legal compliance purposes. You may request deletion of your data at any time, subject to our legal obligations.
Our website uses essential cookies to ensure it functions correctly, and optional analytics cookies (such as Google Analytics) to help us understand how visitors use our site. You can control cookie settings through your browser at any time. By continuing to use our website, you consent to our use of essential cookies.
Under GDPR and KVKK, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data (the "right to be forgotten"); object to or restrict certain types of processing; and lodge a complaint with the relevant supervisory authority. To exercise any of these rights, please contact us using the details on our Contact page.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our website uses SSL encryption for all data transmitted between your browser and our server.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via our Contact page or by phone. We will respond to all enquiries within 30 days.
